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Accessibility statement and website help

The North West London Hospitals NHS Trust is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and, in doing so, adhere to many of the available standards and guidelines.

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0. These guidelines explain how to make web content more accessible for people with disabilities. Compliance with these guidelines will help make the web more user friendly for all people.

This site has been built using code compliant with W3C standards for XHTML and CSS. The site displays correctly in current browsers, and using standards compliant XHTML/CSS code means any future browsers will also display it correctly.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall accessibility. In the meantime should you experience any difficulty in accessing this website, please don’t hesitate to contact us.

Website help

Browsing and searching the site

Our site is made up of six main sections, which can be accessed by clicking on the grey buttons across the top. Each section is divided into further sub-sections and pages which you can access by clicking on the coloured buttons to the right. The name of the page you are on and its location in the site structure is shown in a "breadcrumb trail" in the coloured strip below the grey navigation buttons, so you will always know where you are.

Sometimes the section name will change as you move through the site. This will happen when the page you are viewing is a main link within a different department or subject matter.

To search for information, enter a key word or phrase into the search box on any page and click 'search'.

On the home page, there is also an "I want to find..." dropdown box, with quick links to the popular areas of our site.

You may also find the sitemap useful for finding the information you require.

Downloading documents

We find it useful to place some documents on our site in Adobe Acrobat and Microsoft formats for downloading. This allows users of our site to view and print documents from the web in a suitable format and also allows users to save these files to their own computers.

In order to read Adobe PDF files you need Acrobat Reader, which you can download from the Adobe website. If you use screen reading software or other assistive technology, the Access Adobe website offers support and tools to help you access PDF documents. Most computers already have software to open Microsoft format files (Word, Excel, Powerpoint) but if you don't have a copy, you can download the Microsoft Word Viewer, the Microsoft Excel Viewer or the Microsoft Powerpoint viewer free of charge.